Last updated: 03 July 2026

This Privacy Policy explains how ASDEA srl collects, uses, stores and protects personal data through the STKO website and related online services.

1. Data Controller

The Data Controller is:

ASDEA srl
Via A. Breviglieri, 8
65128 Pescara (PE), Italy
VAT No.: IT01888500681

For any privacy-related request, you may contact us at:

Email: info@stko.net

For support requests, you may also contact:

Support: info@stko.net

For sales and licensing requests, you may contact:

Sales / Licensing: sales@stko.net

2. Scope of this Policy

This Privacy Policy applies to the website stko.net and to the personal data collected through the website, including forms, webinar registrations, license requests, STKO Pro inquiries, support contacts, website analytics, embedded content and related communication activities.

This Policy does not apply to third-party websites or platforms that may be linked from the website, such as external forums, video platforms, meeting platforms or third-party documentation resources. Those services are governed by their own privacy policies.

3. Personal Data We Collect

We may collect different categories of personal data depending on how you interact with the website.

3.1 Data collected through STKO License and STKO Pro forms

When you submit a request for an STKO license or request information about STKO Pro, we may collect:

• first name and last name;

• email address;

• organization or institution name;

• country;

• license type requested, such as academic or commercial license;

• academic status, department or faculty, where relevant;

• company size and job title or position, where relevant;

• intended use of the software;

• additional notes or information voluntarily provided in the form;

• confirmation that you have read and accepted this Privacy Policy.

The information requested may vary depending on the selected license type or type of inquiry.

3.2 Webinar registration data

When you register for a webinar, we may collect:

• first name and last name;

• email address;

• company or organization;

• confirmation that you have read and accepted this Privacy Policy.

After registration, you may receive an automatic email from the website system containing information about the webinar and the relevant access link.

3.3 Contact and support data

When you contact us by email or through a support-related request, we may collect:

• name and contact details;

• email address;

• company, institution or organization;

• subject and content of your request;

• technical information you voluntarily provide, such as STKO version, operating system, license type, screenshots, screen recordings, error messages, logs, model files or simplified examples;

• any other information you choose to include in your message.

Please avoid sending personal data that is not necessary for the support request.

3.4 Website usage and technical data

When you browse the website, technical data may be collected automatically, including:

• IP address;

• browser type and version;

• device type;

• operating system;

• approximate location inferred from technical data;

• pages visited;

• date and time of access;

• interactions with website content;

• cookie preferences and consent status.

Some of this data may be collected through cookies or similar technologies, as described in the Cookie Policy.

3.5 Documentation and Model Library

The website may provide access to documentation, model examples and downloadable resources. Where these resources are available without account registration or email submission, ASDEA does not collect personal data specifically for the download itself. However, general website usage data and cookie-related data may still be processed according to this Privacy Policy and the Cookie Policy.

3.6 STKO Academy and video content

The website includes STKO Academy pages and related categories where video content may be embedded from YouTube. These videos are available without login. When you interact with embedded videos, YouTube or Google may collect data according to their own privacy policies and cookie settings. Some video-related cookies or tracking technologies may depend on your cookie consent choices.

3.7 External forum

The STKO Forum is accessible through an external link. If you access or use the forum, your data will be processed according to the privacy policy and terms applicable to that external platform.

4. Why We Process Personal Data

We process personal data for the following purposes.

4.1 To respond to requests

We use your data to respond to license requests, STKO Pro inquiries, support messages, sales questions, technical questions and general contact requests.

4.2 To manage license, trial and demo requests

When you request an STKO license, trial, demo or STKO Pro information, we may use your data to evaluate the request, provide relevant information, create or manage internal records, issue user IDs, manage license activation and follow up on the request.

4.3 To manage webinar registrations

We use webinar registration data to register participants, send webinar information, provide access links, manage attendance and communicate relevant information about the event.

4.4 To provide support

We use data submitted through support requests to understand issues, reproduce reported problems, provide technical assistance, manage follow-up communications and improve support processes.

4.5 To manage customer and prospect relationships

We may use data provided through forms, email communications, webinar registrations or direct contact to manage professional relationships, follow-up requests, commercial inquiries, existing contacts and product-related communications.

4.6 To send relevant communications

We may send communications related to webinars, product updates, events, software information, STKO-related activities and existing professional relationships. We do not operate a general periodic newsletter at this time. However, contacts collected through webinar registration or other forms may be synchronized with communication tools such as Mailchimp for relevant communications connected to STKO products, webinars, events or existing contacts.

Where required by law, such communications will be based on consent or another appropriate legal basis, and you may object or unsubscribe where applicable.

4.7 To improve the website and user experience

We use analytics and technical data to understand how visitors use the website, monitor performance, improve content, measure traffic and optimize navigation.

4.8 To measure advertising campaigns

When advertising campaigns are active, we may use Google Ads conversion tracking or similar tools to measure the effectiveness of campaigns, subject to the user’s cookie consent choices where required.

4.9 To comply with legal obligations

We may process data to comply with legal, accounting, tax, administrative, regulatory or judicial obligations.

4.10 To protect our rights and services

We may process data to prevent misuse, protect the security of the website, manage disputes, enforce legal rights or protect ASDEA, users and third parties from unlawful or harmful activity.

5. Legal Bases for Processing

Depending on the purpose, we process personal data on one or more of the following legal bases:

• performance of a contract or pre-contractual measures, when processing is necessary to respond to license, demo, trial, support or commercial requests;

• consent, where required, for example for certain communications, webinar registration consent, cookie-based analytics or marketing technologies;

• legitimate interest, for example to respond to professional inquiries, manage existing contacts, improve services, protect website security and maintain business relationships;

• legal obligation, where processing is necessary to comply with applicable laws or regulatory requirements.

6. Services and Third Parties Involved

We may use third-party service providers to operate the website, manage communications, process requests, provide software licensing and analyze website usage. These providers may process personal data on behalf of ASDEA or as independent controllers, depending on the service and applicable terms.

6.1 Wix

The website is built and hosted on Wix Studio. Wix may process technical, hosting, form, email automation, CRM-related and website operation data as part of the infrastructure used to provide the website.

6.2 Usercentrics

Cookie consent preferences are managed through Usercentrics, integrated with Wix. Usercentrics helps collect, store and manage users’ cookie choices.

6.3 Google Analytics 4 and Google Tag Manager

We use Google Analytics 4 and Google Tag Manager to understand website usage, improve website performance and manage tags. These tools may collect technical and usage data, subject to cookie consent choices where required.

6.4 Google Ads

Google Ads conversion tracking may be used when advertising campaigns are active. Such tracking may be used to measure conversions and campaign performance, subject to cookie consent choices where required.

6.5 YouTube

YouTube videos may be embedded in STKO Academy and related pages. When users interact with embedded videos, Google/YouTube may process personal data according to their own terms and privacy policies.

6.6 Zoom

Webinars may be delivered through Zoom or similar meeting platforms. When you attend a webinar, Zoom may process data according to its own privacy policy and terms.

6.7 Mailchimp

Mailchimp may be used to manage communications related to webinars, product updates, events, software information and existing contacts. Data collected through website forms or webinar registrations may be synchronized with Mailchimp for these purposes.

6.8 Less Annoying CRM

Less Annoying CRM may be used internally by ASDEA to manage contacts, commercial inquiries, existing relationships, sales follow-ups and customer/prospect information. It is not necessarily integrated directly into the website, but data submitted through the website may later be entered into or synchronized with the CRM for internal management purposes.

6.9 Thales Sentinel

Thales Sentinel may be used for software licensing, trial/demo management, creation of user IDs, license activation and license-related operations. It is not necessarily integrated directly into the website, but data submitted through the website may later be used internally to create and manage license-related records.

6.10 Email and internal tools

We may process personal data through email systems, internal administrative tools, cloud storage and collaboration tools used to manage requests, provide support and maintain business operations.

7. International Data Transfers

Some service providers used by ASDEA may process or store data outside the European Economic Area.

Where personal data is transferred outside the European Economic Area, ASDEA will rely on appropriate safeguards where required by applicable data protection law, such as adequacy decisions, standard contractual clauses or other lawful transfer mechanisms.

8. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected, unless a longer retention period is required or permitted by law. In particular:

• data related to contact, support, license or STKO Pro requests may be retained for the time necessary to manage the request and any related follow-up;

• data related to customers, licenses, trials or demos may be retained for the duration of the relationship and for any additional period required for legal, accounting, administrative or defense purposes;

• webinar registration data may be retained for the management of the event and related communications;

• data used for communications through Mailchimp may be retained until you unsubscribe, object or request deletion, where applicable;

• technical logs and analytics data are retained according to the settings of the relevant tools and applicable legal requirements;

• cookie consent data is retained according to the settings of the consent management platform and the applicable cookie duration.

9. Cookies and Similar Technologies

The website uses cookies and similar technologies for technical, functional, analytics and, where applicable, advertising-related purposes.

Cookie preferences are managed through the cookie banner and preference center provided by Usercentrics and integrated with Wix. You can accept, reject, manage or withdraw consent for non-essential cookies through the available preference settings.

For more information, please see the Cookie Policy.

10. How We Protect Personal Data

ASDEA adopts technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, alteration or disclosure.

However, no online system can be guaranteed as completely secure. Users are encouraged to avoid sending unnecessary personal data or confidential information through website forms or email unless required for the specific request.

11. Sharing of Personal Data

We do not sell personal data. We may share personal data with:

• service providers and processors that help us operate the website and provide services;

• software licensing and CRM tools used internally;

• communication and webinar platforms;

• analytics and advertising providers, according to cookie consent choices;

• professional advisors, legal consultants or authorities where required by law;

• public authorities, courts or regulators where necessary to comply with legal obligations or protect our rights.

12. Your Rights

Subject to the conditions and limits set by applicable law, you may have the right to:

• request information about the processing of your personal data;

• access your personal data;

• request correction of inaccurate or incomplete personal data;

• request deletion of your personal data;

• request restriction of processing;

• object to processing based on legitimate interest;

• withdraw consent at any time, where processing is based on consent;

• request data portability, where applicable;

• lodge a complaint with a competent data protection authority.

To exercise your rights, you may contact us at: info@stko.net

We may need to verify your identity before responding to your request.

13. Communications and Unsubscribing

If you receive communications from us through Mailchimp or another communication system, you may unsubscribe using the link provided in the communication, where available. You may also contact us at info@stko.net to object to receiving further communications, subject to communications that may still be necessary for existing contractual, licensing, support or legal purposes.

14. Children’s Data

The website and STKO-related services are intended for professional, academic and technical audiences. They are not directed to children. We do not knowingly collect personal data from children. If you believe that a child has provided personal data through the website, please contact us at info@stko.net.

15. External Links

The website may contain links to third-party websites or platforms, including forums, video platforms, webinar platforms, documentation resources or partner websites. ASDEA is not responsible for the privacy practices, content or security of third-party websites. Users should review the privacy policies of those third parties before using their services.

16. Changes to this Privacy Policy

ASDEA may update this Privacy Policy from time to time to reflect changes in the website, services, technologies, legal requirements or internal processes. The updated version will be published on this page with a revised “Last updated” date.

17. Contact

For any questions about this Privacy Policy or the processing of personal data, please contact:

ASDEA srl
Via A. Breviglieri, 8
65128 Pescara (PE), Italy
VAT No.: IT01888500681

Email: info@stko.net